Staff handout

Spock Said "Impossible"... It Happened 83% of the Time...

One page handout from Spock Said "Impossible"... It Happened 83% of the Time... Print it and keep it where you have these conversations.

Preview of the one-page staff handout

What's on it:

  • Seven owner assumptions next to what actually happened
  • DON'T SAY / SAY for the "I have to check my calendar" moment
  • The five-step checklist to replace a worry with a number

The handout comes by email and on the next page, so you can download it right away.